Three checks before you buy

Your phone: it must support eSIM. Check the exact model and sales region, not just the model name.

Carrier lock: a phone locked to your home carrier cannot use another network’s plan. Check the lock before you buy.

Coverage: choose a plan that covers every country on your route. A country plan works in that country; regional and global plans cover several.

Install before you travel, connect when you land

Install the eSIM over Wi-Fi before you leave, so you are not looking for a connection at the airport. Check when the plan’s validity starts: on some plans it starts at installation, on others at first connection.

When you arrive, choose the eSIM for mobile data and turn on data roaming for the eSIM line if the plan’s instructions ask for it. Keep roaming off on your home line to avoid home-carrier charges.

Networks in Europe

Networks listed for our plans in 52 destinations. Which one your phone uses depends on where you are and the plan you choose.

Mobile networks used by DualLine plans, Europe
DestinationNetworks
AlbaniaOne Albania
AndorraAndorra Telecom
AustriaDrei
AzoresMEO, NOS, Vodafone
BelgiumBASE
Bosnia and HerzegovinaBH Telecom
BulgariaVivacom, Yettel
Canary IslandsOrange
CroatiaA1, Telemach
CyprusPrimeTel
Czech RepublicO2, Vodafone
Denmark3
EstoniaElisa
Faroe IslandsFaroese Telecom
FinlandDNA
FranceBouygues Telecom, Orange
GermanyO2
GibraltarGibtelecom
GreeceNova, Vodafone
HungaryOne
IcelandNova, Síminn
IrelandThree
Isle of ManManx Telecom
ItalyIliad, Vodafone, Wind Tre
JerseyJT
KosovoIPKO, Vala
LatviaBite
LiechtensteinFL1
LithuaniaTele2
LuxembourgOrange
MadeiraNOS, Vodafone
MaltaEpic
MoldovaOrange
MonacoMonaco Telecom
Montenegrom:tel
NetherlandsKPN
North MacedoniaA1
Northern CyprusTurkcell
NorwayTelia
PolandPlay
PortugalMEO, NOS, Vodafone
RomaniaOrange
ScotlandEE
SerbiaA1
SlovakiaO2, Orange
SloveniaT-2
SpainOrange
SwedenTelenor
SwitzerlandSunrise
UkraineKyivstar, Vodafone, lifecell
United KingdomEE
Vatican CityIliad, Vodafone, Wind Tre

Networks in Asia and the Middle East

Networks listed for our plans in 42 destinations. Which one your phone uses depends on where you are and the plan you choose.

Mobile networks used by DualLine plans, Asia and the Middle East
DestinationNetworks
AfghanistanRoshan
AzerbaijanAzercell, Nar
BahrainBatelco, STC
BangladeshGrameenPhone
BhutanB-Mobile
BruneiUNN
CambodiaSmart
ChinaChina Unicom
GeorgiaCellfie
Hong KongHKT
IndiaVi
Indonesia3 (Tri), Indosat, Telkomsel
IraqKorek, Zain
IsraelAnnatel
JapanKDDI, SoftBank
JordanZain
KazakhstanKcell, Tele2
KuwaitSTC, Zain
KyrgyzstanBeeline
LaosETL
LebanonAlfa
Macao3
MalaysiaMaxis
MaldivesDhiraagu
MongoliaMobicom
NepalNcell
OmanOmantel
PakistanJazz, Zong
PalestineOoredoo
PhilippinesSmart
QatarVodafone
Saudi ArabiaZain
SingaporeM1, Singtel
South KoreaSK Telecom
Sri LankaDialog, Hutch
TaiwanTaiwan Mobile
ThailandAIS, True
Timor-LesteTelemor
TurkeyTürk Telekom
United Arab EmiratesEtisalat
UzbekistanBeeline
VietnamVNPT

Networks in North America

Networks listed for our plans in 4 destinations. Which one your phone uses depends on where you are and the plan you choose.

Mobile networks used by DualLine plans, North America
DestinationNetworks
BermudaDigicel, One Communications
CanadaBell
GreenlandTusass
United StatesT-Mobile, Verizon

Networks in Latin America

Networks listed for our plans in 21 destinations. Which one your phone uses depends on where you are and the plan you choose.

Mobile networks used by DualLine plans, Latin America
DestinationNetworks
ArgentinaMovistar
BelizeSmart
BoliviaEntel, Tigo, Viva
BrazilTIM
ChileMovistar, WOM
ColombiaTigo
Costa RicaClaro
EcuadorMovistar
El SalvadorMovistar
French GuianaDigicel
GuatemalaClaro, Tigo
GuyanaGTT
HondurasTigo
MexicoMovistar
NicaraguaClaro, Tigo
PanamaTigo
ParaguayClaro, Tigo
PeruMovistar
SurinameDigicel
UruguayClaro, Movistar
VenezuelaMovistar

Networks in the Caribbean

Networks listed for our plans in 30 destinations. Which one your phone uses depends on where you are and the plan you choose.

Mobile networks used by DualLine plans, the Caribbean
DestinationNetworks
AnguillaDigicel
Antigua and BarbudaDigicel
ArubaDigicel
BahamasAliv
BarbadosDigicel
BonaireDigicel
British Virgin IslandsDigicel
Cayman IslandsDigicel
CuraçaoDigicel
DominicaDigicel
Dominican RepublicAltice
GrenadaDigicel
GuadeloupeDigicel
HaitiDigicel
JamaicaDigicel, Flow
Marie-GalanteDigicel
MartiniqueDigicel
MontserratDigicel
Puerto RicoT-Mobile
SabaTelcell
Saint BarthélemyDigicel
Saint Kitts and NevisDigicel
Saint LuciaDigicel
Saint MartinDigicel
Saint Vincent and the GrenadinesDigicel
Sint EustatiusTelcell
Sint MaartenTelcell
Trinidad and TobagoDigicel
Turks and Caicos IslandsDigicel, Flow
U.S. Virgin IslandsT-Mobile

Networks in Africa

Networks listed for our plans in 41 destinations. Which one your phone uses depends on where you are and the plan you choose.

Mobile networks used by DualLine plans, Africa
DestinationNetworks
AlgeriaMobilis, Ooredoo
BeninCeltiis
BotswanaMascom
Burkina FasoOrange
CameroonOrange
Cape VerdeUnitel T+
Central African RepublicOrange
ChadAirtel
Côte d'IvoireOrange
Democratic Republic of the CongoAirtel
EgyptVodafone
EswatiniMTN
EthiopiaSafaricom
GabonGabon Telecom
GambiaComium
GhanaAT
GuineaOrange
Guinea-BissauOrange
KenyaSafaricom
LesothoVodacom
MadagascarAirtel
MaliOrange
MauritiusEmtel
MayotteOrange
MoroccoOrange
MozambiqueVodacom
NigerAirtel
NigeriaAirtel, Glo, MTN
Republic of the CongoAirtel
RéunionOrange
RwandaAirtel
SenegalYas
SeychellesAirtel
Sierra LeoneZain
South AfricaCell C, MTN, Vodacom
TanzaniaAirtel, Halotel
TogoMoov Africa
TunisiaOoredoo
UgandaAirtel
ZambiaAirtel
ZimbabweEconet

Networks in Oceania

Networks listed for our plans in 9 destinations. Which one your phone uses depends on where you are and the plan you choose.

Mobile networks used by DualLine plans, Oceania
DestinationNetworks
AustraliaOptus
FijiDigicel
GuamGTA
NauruDigicel
New ZealandSpark
Papua New GuineaDigicel
SamoaDigicel
TongaDigicel
VanuatuDigicel

If your eSIM does not connect

Check the basics first: the eSIM is turned on, it is selected for mobile data, and data roaming is on for the eSIM line. Restarting the phone can help it register on a network.

Do not delete the eSIM while you troubleshoot: it may not be possible to install it again. Contact support with your order reference, phone model and the exact error.

If a plan cannot be used, our refund and cancellation policy explains when a refund applies.

Your take-away checklist

  • Confirm your phone supports eSIM and is unlocked.
  • Choose a plan that covers your whole route.
  • Install over Wi-Fi before you travel.
  • On arrival, select the eSIM for mobile data.
  • Keep your order reference for support.

Common questions

Will a travel eSIM work everywhere in the country?

It works where its partner networks have coverage. As with any mobile service, remote areas can have gaps.

Do I need to turn on data roaming?

Many travel plans connect to local networks as roaming, so the eSIM line usually needs data roaming on. Follow your plan’s instructions, and keep roaming off on your home line if you do not want home-carrier charges.

Can I choose the network?

Your phone selects an available partner network automatically. If you have trouble, you can try selecting a listed network manually in your phone’s network settings.

Sources and support

Network availability depends on location and can change.

Contact DualLine support · Refund and cancellation terms